Refund Policy – Esmee Academy

At Esmee Academy, we offer digital products and services. Since our content is instantly accessible online, we apply the following terms and conditions:

1. Digital products and access to the members area

• Once the purchase is confirmed, the user receives immediate access to the purchased content.

• Due to the digital nature of the products, we do not issue refunds once access to the members area has been granted.

2. Exceptions

A refund will only be considered in the following cases:

• Verified technical issues that prevent access to content and cannot be resolved within 48 hours.

• Duplicate charges or billing errors attributable to Esmee Academy.

3. Request for refund

If any of the above conditions are met, the user may request a refund by writing to:
📧 [your contact email]

The request will be reviewed and responded to within a maximum of 7 business days.

4. Changes and modifications

Esmee Academy reserves the right to update this policy at any time. Any changes will be posted on this page with the updated date.

📌 Last updated: 09/30/2025